Quality

EHS Policy

We are committed to total customer satisfaction and to maintain and continually improve the quality, environment, occupational health & safety performance at our works for all our activities, products and services. We achieve this by:

  • Providing products and services of quality including performance and reliability.
  • Providing products and services on time, every time.
  • Developing suppliers to meet the quality requirements of our products and to comply with the environmental, occupational health & safety requirements during product realization.
  • Adding value to our products, activities and services by continual improvement.
  • Complying with all applicable legal & regulatory requirements prescribed under various acts & rules and with other requirements pertinent to the organization.
  • Building a good work culture for improving product quality and environment, occupational health & safety practices through employee participation and empowerment.
  • Focusing on prevention of pollution, reducing hazards and conserving resources such as water, power and oil.
  • Communicating our policy to all employees and making it available to the public and interested parties.

Management Systems

L&T Rubber Processing Machinery is accredited with ISO 9001:2000 - Quality Management Systems and ISO 14001:2004 - Environmental Management Systems. We vigorously practice the concepts of TQM and TPM to continuously improve products and processes.

Our QMS & EMS are designed to ensure that all quality & environmental performance requirements are recognized, controlled and maintained. We are extremely conscious about the environment and we can proudly say that our unit is a zero discharge unit.

Where we choose to outsource any process, by an external party for product realization, we maintain control over such process and the concerned supplier is evaluated prior to placement of Purchase Orders. The type and extent of control on the outsourced process is influenced by such factors as:

  • The potential impact of the outsourced process on the organization's capability to provide product that conforms to specified requirements.
  • The degree to which the control of the process is shared.
  • The capability of achieving the necessary control through the application of clause 7.4 of ISO 9001:2008

Monitoring & Measurement

We have quarterly internal audits by trained auditors where the opportunities for improvement are continually assessed and the suitability, adequacy and effectiveness of our Quality Management System is continually reviewed.

The findings of internal audits are taken up in the review meeting by top management, and results in decisions and actions related to:

  • Improvement of the effectiveness of the quality & environmental management systems and their processes & activities.
  • Improvement of product & services related to customer requirements pertaining to QMS & EMS.
  • Resource needs.

We also have a module for reporting nonconformities on parts/sub-assemblies during Work-In-Progress addressed in a daily basis by our Quality Systems Insurance Group (QSIG), and regular Quality Review Meetings to analyze the trend of product non-conformities. Corrective & Preventive actions for the products NCs are then implemented.